物流政策
WE SHIP OUT TO:
North America - Canada, United States (48-contiguous states only)
- United States (48-contiguous states only. We do not ship to Alaska, Hawaii or Puerto Rico) and Canada customers can buy The ONE from Amazon or official website www.smartpiano.com;
- US and Canadian order are shipped from CA or NY warehouse. Canadian orders may be subject to import taxes and other fees charged by the local customs authority and/or our preferred carrier.
CA Warehouse Address: 6205 Engle Way, Unit D, Gilroy, CA 95020 United States.
NY Warehouse Address: 110 Airport Drive, Wappingers Falls, New York, 12590, United States.
ORDER PROCESSING:
All orders are processed within 1-3 days (excluding weekends). During the holiday period, order processing may be delay, any exceptional delays will be advised by email.
SHIPPING METHOD:
North America - Canada, United States (48-contiguous states only)
| Country | Delivery Service | Delivery Time | Shipping Cost |
| North America | UPS Ground | Monday to Friday within 5 – 10 business days |
Free Shipping |
| Canada | UPS Ground | Monday to Friday within 7 – 15 business days | Shipping cost depends on product and delivery destination |
SHIPMENT NOTIFICATION:
Once your order has been shipped you will receive an email notification. This email will include a tracking number and instructions on how to track your shipment.
